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Library Assessment Conference — Building Effective, Sustainable, Practical Assessment
Wednesday, December 5 – Friday, December 7, 2018 — Houston, Texas
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Friday, December 7 • 10:30am - 12:15pm
Session 15: User Experience

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Session notes: bit.ly/lac18-s15

Shopping for Sustainability: Re-Envisioning the Secret Shopper Assessment
Tricia Boucher and Jessica McClean (Texas State University)

Tell Me What You Want, What You Really, Really Want: Understanding User Perspectives with Comparative Analysis
Zoe Chao (Pennsylvania State University)

Comparing Apples to Oranges? Doing UX Work Across Time and Space
Andrew Darby and Kineret Ben-Knaan (University of Miami)

Redesigning Harvard Library's Website with User Research at Every Step
Amy Deschenes (Harvard University)

Holistically Evaluating a Room Booking Service's Transition from Online Booking to In-Person Access
Ruby Warren (University of Manitoba)

Speakers
KB
avatar for Tricia Boucher

Tricia Boucher

User Experience Librarian, Texas State University
I'm on our library's web team and work in instruction, so interested in web design and how libguides are used. I used to be an architect, so super interested in space design for different types of work, and have done some research on this...And now I do a lot of assessing the user... Read More →
avatar for Zoe Chao

Zoe Chao

User Experience Librarian, Penn State University
AD

Andrew Darby

University of Miami
AD

Amy Deschenes

Head of UX & Digital Accessibility, Harvard Library
JM
avatar for Ruby Warren

Ruby Warren

University of Manitoba
I'm the webnerd of the MLA. I like chewing on UX and design and assessment stuff. Also I like muppets and anime and videogames, if you're sick of the shop talk.

Friday December 7, 2018 10:30am - 12:15pm CST
Galleria III
  Concurrent Session V

Attendees (43)