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Library Assessment Conference — Building Effective, Sustainable, Practical Assessment
Wednesday, December 5 – Friday, December 7, 2018 — Houston, Texas

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Tuesday, December 4
 

8:00am CST

Registration Pickup
Tuesday December 4, 2018 8:00am - 6:00pm CST
Galleria Foyer

9:00am CST

Library Spaces: Approaches to Needs Assessment and Post-Occupancy Assessment
Session notes: bit.ly/lac18-w2

Speakers
avatar for Kim Duckett

Kim Duckett

Head, Research and Instructional Services, Duke University Libraries
I'm the Head of Research and Instructional Services at Duke University Libraries where I lead a department of nineteen librarians (primarily subject liaisons). I'm particularly interested in how libraries can enable users to achieve new kinds of goals related to research, teaching... Read More →
avatar for Joan Lippincott

Joan Lippincott

Associate Executive Director Emerita, Coalition for Networked Information


Tuesday December 4, 2018 9:00am - 12:30pm CST
Galleria IVa (Tanglewood)

9:00am CST

Preparing Data for Visualization
Session notes: bit.ly/lac18-w1


Speakers
avatar for Maggie Faber

Maggie Faber

University of Washington Libraries


Tuesday December 4, 2018 9:00am - 12:30pm CST
Sage

9:00am CST

Strategic Service Design for Libraries
Session notes: bit.ly/lac18-w3

Speakers
avatar for Paul-Jervis Heath

Paul-Jervis Heath

Modern Human


Tuesday December 4, 2018 9:00am - 4:30pm CST
Galleria IVc (Post Oak)

1:00pm CST

Learning Analytics & Academic Libraries: Getting Started, Gaining Traction, Going Forward
Session notes: bit.ly/lac18-w5


Speakers
avatar for Megan Oakleaf

Megan Oakleaf

Associate Professor, Syracuse University
Megan Oakleaf is an Associate Professor in the Syracuse University iSchool where she is professor of record for IST 605, Reference and Information Literacy Services, IST 613, Planning, Marketing, and Assessing Library Services, IST 662, Instructional Strategies for Information Professionals... Read More →


Tuesday December 4, 2018 1:00pm - 4:30pm CST
Galleria IVa (Tanglewood)

1:00pm CST

Leveraging OpenRefine and APIs to Conduct Large-Scale Collection Analyses
Session notes: bit.ly/lac18-w6


Speakers
avatar for Phil White

Phil White

Earth Sciences & Environment Librarian, University of Colorado Boulder
Subject librarian for Geography, Geology, GIS, Environmental Studies.
avatar for Gabrielle Wiersma

Gabrielle Wiersma

Director of Scholarly Resource Development, University of Colorado Boulder


Tuesday December 4, 2018 1:00pm - 4:30pm CST
Westchester

1:00pm CST

Library Data Visualization with Tableau Public
Session notes: bit.ly/lac18-w4

Speakers
avatar for Ebony Magnus

Ebony Magnus

Southern Alberta Institute of Technology


Tuesday December 4, 2018 1:00pm - 4:30pm CST
Sage

5:00pm CST

Orientation for new attendees
Tuesday December 4, 2018 5:00pm - 6:00pm CST
Galleria I

6:30pm CST

Informal dinner groups (sign up at registration desk)
Tuesday December 4, 2018 6:30pm - 8:30pm CST
Galleria Foyer
 
Wednesday, December 5
 

8:00am CST

Breakfast
Wednesday December 5, 2018 8:00am - 8:45am CST
Galleria Foyer

8:00am CST

Registration Pickup
Wednesday December 5, 2018 8:00am - 5:00pm CST
Galleria Foyer

8:45am CST

Welcome
Wednesday December 5, 2018 8:45am - 9:00am CST
Galleria Ballroom

9:00am CST

Keynote I: Unlocking the Power of Design in the Library
Session notes: bit.ly/lac18-k1

Design is a practical, self-correcting, problem-solving process. This perhaps explains why many businesses have woken up to ‘design thinking’ as a way to solve intractable, strategic problems. Award-winning designer, Paul-Jervis Heath, shares his experience of applying design in libraries and focusing library strategy on the genuine needs of users through the design process.

=============================

Paul-Jervis Heath is the founding principal of Modern Human, a design practice and innovation consultancy that helps clients to imagine what’s next.

At Modern Human, he inspires design teams to create truly meaningful products, services and experiences that enrich the human experience by empowering and liberating those who use them. He takes clients into the lives of real people to uncover their latent needs in order to re-imagine and reinvent modern life.

Over more than 20 years he has worked on a diverse portfolio of projects including dashboards for autonomous vehicles, smart home appliances, intelligent environments, digitally integrated retail store concepts, and academic library services of the near future.



Speakers
avatar for Paul-Jervis Heath

Paul-Jervis Heath

Modern Human


Wednesday December 5, 2018 9:00am - 10:00am CST
Galleria Ballroom

10:30am CST

Session 1: Measurement and Measures Indicators I
Session notes: http://bit.ly/lac18-s1

Outcome Measurement in Academic Libraries: Adapting the Project Outcome Model
  • Eric Ackermann (Radford University), Sara Goek (Association of College & Research Libraries), and Emily Plagman (Public Library Association, ALA)

Aligning Textbook Affordability with State Performance Based Funding Metrics
  • Penny Beile (University of Central Florida)

Finding Hidden Treasures in the Data
  • Carolyn Dennison and Jan Sung (University of Hawaii at Manoa)

Smart Data, Smart Library: Assessing Implied Value through Big Data
  • Jin Xiu Guo (Stony Brook University) and Gordon Xu (Northern Michigan University)

Do Download Reports Reliably Measure Journal Usage?
  • Douglas Steigerwald, Ted Bergstrom, and Alex Wood-Doughty (UC Santa Barbara)

Data Modelling and Why it Matters
  • Frankie Wilson, University of Oxford



Speakers
EA

Eric Ackermann

Radford University
avatar for Penny Beile

Penny Beile

Associate Director for Research, Education, and Engagement, University of Central Florida
TB

Ted Bergstrom

UC Santa Barbara
CD

Carolyn Dennison

University of Hawaii at Manoa
avatar for Sara Goek

Sara Goek

Program Manager, ACRL
avatar for Jin Xiu Guo

Jin Xiu Guo

Director of Collections & Resource Management, Stony Brook University
avatar for Emily Plagman

Emily Plagman

Project Manager, Project Outcome, Public Library Association
Emily Plagman is the Project Manager for PLA’s performance measurement initiative, Project Outcome, funded by the Bill & Melinda Gates Foundation, overseeing its development and implementation. Prior to joining PLA, Emily worked as a project manager, at the Chicago Metropolitan... Read More →
DS

Douglas Steigerwald

UC Santa Barbara
avatar for Jan Sung

Jan Sung

Science Librarian, University of Hawaii at Manoa
FW

Frankie Wilson

Bodleian Libraries, university of Oxford
AW

Alex Wood-doughty

UC Santa Barbara
GX

Gordon Xu

Head of Library Systems, Northern Michigan University


Wednesday December 5, 2018 10:30am - 12:15pm CST
Galleria IV

10:30am CST

Session 2: Ithaka S+R Local Surveys
Session notes: http://bit.ly/lac18-s2

Using Student Survey Data to Build Campus Collaborations
Elizabeth Edwards and Rebecca Starkey (University of Chicago)

Knowing Our Users: Deriving Value from the Ithaka S+R Local Surveys at the University of Missouri
Jeannette Pierce and Gwen Gray (University of Missouri)

The Group Within: Analyzing a Large-Scale User Survey to Focus on a User Subpopulation of Interest
Lisa Hinchliffe (University of Illinois at Urbana-Champaign)

Assessing the User Needs of STEM Graduate Students: A Comparative Analysis
Juliet Rumble and Adelia Grabowsky (Auburn University)
Step Aside, Tableau: The Pros and Cons of Analyzing and Reporting Ithaka S+R Survey

Results Using Google Data Studio
Emily Guhde (Georgetown University)

Disseminating Findings on User Needs Across a Multi-Campus Library System: An Approach to Packaging and Communicating Results from the Ithaka S+R Survey of Undergraduates at Penn State University
Lana Munip and Steve Borrelli (Pennsylvania State University)


Speakers
SB

Steve Borrelli

Penn State University Libraries
AG

Adelia Grabowsky

Auburn University
GG

Gwen Gray

Business, Economics, & Public Policy Librarian, University of Missouri
avatar for Emily Guhde

Emily Guhde

Director of Library Assessment, Georgetown University
avatar for Lana Munip

Lana Munip

university libraries public relations asst. editor, Penn State University
JR

Juliet Rumble

Auburn University Libraries
avatar for Rebecca Starkey

Rebecca Starkey

Head of Research and Instruction Services, University of Chicago


Wednesday December 5, 2018 10:30am - 12:15pm CST
Plaza

10:30am CST

Session 3: Value and Impact
Session notes: http://bit.ly/lac18-s3

Library Impact with International Rankings—One Library's Continuous Journey to Figure it Out
Liz Bernal (Case Western Reserve University)

Communicating Library Impact through the Assessment Website
Kristin Hall and Janet H. Clarke (Stony Brook University)

Quantifying the Value of the Academic Library
Rebecca Croxton and Anne Moore (University of North Carolina at Charlotte)

Textbook Affordability Options: Assessing eBook Purchase Models for Value and Impact
Athena Hoeppner and Sara Duff (University of Central Florida)

The Continuing Adventures of Library Learning Analytics: Exploring the Relationship between Library Skills Training and Student Success
Selena Killick, Richard Nurse, and Helen Clough (The Open University)

Impact and Ethics: A Meta-Analysis of Library Impact Studies
M. Brooke Robertshaw (Oregon State University) and Andrew Asher (Indiana University)


Speakers
AA

Andrew Asher

Associate Professor and Assessment Librarian, Indiana University-Bloomington
avatar for Liz Bernal

Liz Bernal

Library Assessment Officer, Case Western Reserve University
HC

Helen Clough

The Open University
avatar for Becky Croxton

Becky Croxton

Head of Library Assessment, University of North Carolina at Charlotte
I am the Head of Assessment for J. Murrey Atkins Library at the University of North Carolina at Charlotte. I earned PhD in educational studies, a doctoral minor in educational research methods, and a MLIS degree from the University of North Carolina at Greensboro (UNCG). I'm also... Read More →
avatar for Sara Duff

Sara Duff

Acquisitions and Collection Assessment Librarian, University of Central Florida
I'm a relatively new hire at UCF, but I previously spent 7 years as a librarian at a community college in the Florida Panhandle. I'm interested in benchmarks (or lack thereof!) for collection assessment, ways to improve collection analysis for program review/new program proposals... Read More →
KH

Kristin Hall

PhD Student/Library Assessment and Learning Outcomes Specialist, University at Buffalo/Stony Brook University
avatar for Athena Hoeppner

Athena Hoeppner

Discovery Services Librarian, University of Central Florida
Athena Hoeppner is the Discovery Services Librarian at the University of Central Florida, in Orlando, Florida. Her career in academic libraries spans 25 years with roles in public services, systems, and technical services. In her current role, she jointly oversees the eResources lifecycle... Read More →
avatar for Selena Killick

Selena Killick

Senior Library Manager (Engagement & Insight), The Open University
RN

Richard Nurse

The Open University
avatar for M. Brooke Robertshaw

M. Brooke Robertshaw

Assessment Librarian, Oregon State University


Wednesday December 5, 2018 10:30am - 12:15pm CST
Galleria I

12:45pm CST

Lunch, Library Assessment Career Achievement Awards
Wednesday December 5, 2018 12:45pm - 1:45pm CST
Galleria Ballroom

2:15pm CST

Session 4: Space I
Assessing a Graduate Commons in the Library: Graduate Students Need an Identified Third Space
Susan Beatty (University of Calgary)

Seating Our Patrons: A Multi-Year Approach to Creating and Assessing User Space
Margaret Fain and Jennifer Hughes (Coastal Carolina University)

Headcounts on Steroids: A Lightweight Method for Evaluating Space and Furniture Use
Katherine Gerwig and Carolyn Bishoff (University of Minnesota)

Developing the Metrics to Assess the Library's Active Learning Spaces
Ningning Kong, Karen Hum, Yue Li, and Nanette Andersson (Purdue University)

Participatory Data-Gathering and Community Building
Emily Puckett Rodgers, Denise Leyton, and Kat King (University of Michigan)


Speakers
NA

Nanette Andersson

Purdue University
SB

Susan Beatty

Librarian, University of Calgary
Susan Beatty is a Librarian at the Taylor Family Digital Library, University of Calgary. Her recent research is on the relationship between student learning behaviours and learning space design. Susan has presented at national and international conferences in Hong Kong, New Zealand... Read More →
CB

Carolyn Bishoff

Physics, Astronomy, and Earth Sciences Librarian, University of Minnesota Libraries
MF

Margaret Fain

Coastal Carolina University
JH

Jennifer Hughes

Coastal Carolina University
Jennifer Hughes has been employed at Kimbel Library, Coastal Carolina University for over 20 years. Most of her experience has been in Access Services, and she currently serves as the Associate University Librarian. Jennifer received her MLIS from the University of South Carolina... Read More →
KH

Karen Hum

Purdue University
KK

Kat King

University of Michigan
DL

Denise Leyton

University of Michigan Library
YL

Yue Li

Purdue University
avatar for Kat Nelsen

Kat Nelsen

Social Sciences Librarian, University of Minnesota - Twin Cities
Subject Librarian (Interim), University of Minnesota - Twin Cities


Wednesday December 5, 2018 2:15pm - 3:45pm CST
Galleria II-III

2:15pm CST

Session 5: Methods and Tools I
Session notes: http://bit.ly/lac18-s5

Using the LibQUAL+ Survey to Inform Strategic Planning
Christine Baker and Patricia Andersen (Colorado School of Mines)

Impacting Student Success: A Practical Guide to Assessing Library Services at the Community College Level
Faith Bradham (Bakersfield College)

Disparate Data Sources: Assessing a Library Program Impact on Student Achievement
Karin Chang and Jennifer Boden (Kansas City Area Education Research Consortium, University of Kansas)

Qualifying for Services: Investigating the Unmet Needs of Qualitative Researchers on Campus
Alexa Pearce, Alix Keener, Russel Peterson, Caroline He, Karen Downing, and Elizabeth Yakel (University of Michigan)

Community College Libraries & Academic Support for Student Success
Christine Wolff-Eisenberg (Ithaka S+R) and Dr. Braddlee (Northern Virginia Community College)


Speakers
PA

Patricia Andersen

Colorado School of Mines
CB

Christine Baker

Special Formats Metadata Librarian, Colorado School of Mines
JB

Jennifer Boden

University of Kansas
avatar for Faith Bradham

Faith Bradham

Reference Librarian, Bakersfield College
KC

Karin Chang

University of Kansas
KE

Karen E. Downing

University of Michigan
avatar for Caroline He

Caroline He

Doctoral Student, The University of Maryland, Department of Americans Studies
avatar for Alix Keener

Alix Keener

Digital Scholarship Librarian, University of Michigan
University of Michigan
avatar for Alexa Pearce

Alexa Pearce

Associate University Librarian for Research, University of Michigan
avatar for Russel Peterson

Russel Peterson

Graduate Student, University of Michigan
avatar for Christine Wolff-Eisenberg

Christine Wolff-Eisenberg

Manager, Surveys and Research, Ithaka S+R
@cwolffeisenberg
EY

Elizabeth Yakel

Professor, University of Michigan
Elizabeth Yakel is a Professor and Associate Dean for Research and Faculty Affairs at the University of Michigan School of Information where she teaches in the Archives and Records Management and Preservation of Information areas. Previously she taught at the University of Pittsburgh... Read More →


Wednesday December 5, 2018 2:15pm - 3:45pm CST
Plaza

2:15pm CST

Session 6: Organizational Issues I
Session notes: http://bit.ly/lac18-s6

The Career Paths of Assessment Librarians: An Exploration of Professional Growth
Sarah Murphy (The Ohio State University)

Assessing the Success of a Mentoring Program for Academic Librarians
Catherine Sassen, Karen Harker, Seti Keshmiripour, Marcia McIntosh, Erin O'Toole (University of North Texas)

Obligations and Intentions: An Exploratory Study of Indirect Cost Recovery Monies from Research Grants as a Revenue Stream for Funding Research Library Budgets
Devin Savage (Illinois Institute of Technology) and Chad Kahl (Illinois State University)

Developing Objective Criteria for Promotion
Heather Scalf (University of Texas Arlington)

Meta-Assessment: The ARL Assessment Framework in Practice at Montana State University
Scott Young and David Swedman (Montana State University); Martha Kyrillidou (QualityMetrics, LLC)


Speakers
avatar for Karen Harker

Karen Harker

Collection Assessment Librarian, University of North Texas
University of North Texas
CK

Chad Kahl

Illinois State University
avatar for Seti Keshmiripour

Seti Keshmiripour

Associate Librarian, University of North Texas
Interested in management and leadership, reference and research assistance services, outreach and collaboration.
avatar for Martha Kyrillidou

Martha Kyrillidou

Principal, QualityMetrics LLC
Demonstrating the Value of Libraries, R&D at QualityMetrics LLC, shaping vision and strategy
avatar for Marcia McIntosh

Marcia McIntosh

Digital Production Librarian, University of North Texas
University of North Texas
avatar for Sarah Murphy

Sarah Murphy

The Ohio State University
avatar for Catherine Sassen

Catherine Sassen

Principal Catalog Librarian, University of North Texas
avatar for Devin Savage

Devin Savage

Associate Dean for Assmt/Scholcomm, Illinois Institute of Technology
Devin Savage is the Associate Dean for Assessment and Scholarly Services at the Illinois Institute of Technology in Chicago, Illinois. He currently chairs the Collections and Resources Steering Group at IIT, has served on local, regional, and national committees and taskforces for... Read More →
HS

Heather Scalf

University of Texas at Arlington
DS

David Swedman

Montana State University
avatar for Scott Young

Scott Young

User Experience & Assessment Librarian, Montana State University
I’m an associate professor and User Experience & Assessment Librarian at Montana State University. My work focuses on the co-design and assessment of information services, with related interests in professional ethics.


Wednesday December 5, 2018 2:15pm - 3:45pm CST
Galleria I

2:15pm CST

Session 7: Digital Libraries
Session notes: http://bit.ly/lac18-s7

Testing Assumptions—Does Enhancing Subject Terms Increase Use of Digital Library Content?
Chelsea Dinsmore and Todd Digby (University of Florida)

Assessing Transformation: Findings from the Measuring Reuse Project
Santi Thompson (University of Houston), Caroline Muglia (University of Southern California), Genya O'gara (Virtual Library of Virginia), Liz Woolcott (Utah State University), Ayla Stein (University of Illinois at Urbana-Champaign), and Elizabeth Kelly (Loyola University New Orleans)

Building the Measuring Stick: A Model for Continuous Review and Improvement of Institutional Repository Policies
Christy Shorey (University of Florida)

Bringing IRUS to the USA: International Collaborations to Standardize and Assess Repository Usage Statistics
Santi Thompson (University of Houston); Joe Lambert and Ross Macintyre (JISC)

Launching the Resource Repository for Assessment Librarians: From Needs Assessment to Pilot and Beyond
Nancy Turner (Temple University), Kirsten Kinsley (Florida State University), and Melissa Becher (American University)


Speakers
avatar for Melissa Becher

Melissa Becher

Associate Director for Research, Teaching, and Learning, American University
I'm our library's administrator for LibGuides, LibAnswers, LibWizard and LibraryHelp. I recently began supporting the Library's instance of Omeka S. I'm interested in enhancing reference service and instruction through technology and in assessment methods such as usability testing... Read More →
avatar for Todd Digby

Todd Digby

Chair of Library Technology Services, University of Florida
Todd Digby is the Chair of Library Technology Services at the University of Florida. In this position, Todd leads a service oriented department that researches, develops, optimizes and supports advanced library information systems and technology for the University of Florida Libraries... Read More →
avatar for Chelsea Dinsmore

Chelsea Dinsmore

University of Florida
avatar for Kirsten Kinsley

Kirsten Kinsley

Assessment Librarian, Florida State University Libraries
avatar for Ross MacIntyre

Ross MacIntyre

Head of Library Analytics Services, JISC
ROSS MacINTYRE works for Jisc as Head of Library Analytics Services. Ross is the Service Manager for the 'Web of Knowledge Service for UK Education', 'Europe PubMed Central plus', JUSP (Jisc's Journal Usage Statistics Portal) and IRUS-UK (Institutional Repository Usage Statistics... Read More →
avatar for Caroline Muglia

Caroline Muglia

Co-Associate Dean for Collections, University of Southern California
Caroline Muglia is the Co-Associate Dean for Collections at University of Southern California (USC). In this capacity, she also manages collection assessment and resource sharing initiatives at the Libraries.
avatar for Genya O'Gara

Genya O'Gara

VIVA Deputy Director, VIVA
Genya O’Gara is the Associate Director of VIVA, the academic library consortium of Virginia, which represents 72 higher education institutions within the Commonwealth. She received her MSLS from UNC-Chapel Hill, and her BA from the Evergreen State College.
avatar for Christy Shorey

Christy Shorey

Institutional Repository Manager, University of Florida
avatar for Santi Thompson

Santi Thompson

Assistant Dean of Research Services, University Libraries, University of Houston
Santi Thompson is the Assistant Dean of Research Services and the Eva Digital Research Endowed Library Professor at the University of Houston (UH) Libraries. In this role, he develops policies and workflows for the digital components of scholarly communications, including digital... Read More →
avatar for Nancy Turner

Nancy Turner

Associate Director for Organizational Research & Strategy Alignment, Temple University
avatar for Liz Woolcott

Liz Woolcott

Head of Cataloging and Metadata Services, Utah State University, Merril-Cazier Library
Liz Woolcott, liz.woolcott@usu.edu, Head of Cataloging and Metadata Services at Utah State University, manages the MARC and non-MARC metadata creation of the University Libraries and is the co-founder of the Library Workflow Exchange. She publishes and presents on workflow and assessment... Read More →


Wednesday December 5, 2018 2:15pm - 3:45pm CST
Galleria IV

4:00pm CST

Big Ten Academic Alliance
Wednesday December 5, 2018 4:00pm - 5:00pm CST
Sage

4:00pm CST

LLAMA Assessment
Session notes: bit.ly/lac18-llama


Wednesday December 5, 2018 4:00pm - 5:00pm CST
Westchester

6:00pm CST

8:00pm CST

Music and Dancing
Wednesday December 5, 2018 8:00pm - 10:00pm CST
Monarch

8:00pm CST

Trivia
Wednesday December 5, 2018 8:00pm - 10:00pm CST
Plaza
 
Thursday, December 6
 

8:00am CST

Breakfast
Thursday December 6, 2018 8:00am - 8:45am CST
Galleria Foyer

8:00am CST

Registration Pickup
Thursday December 6, 2018 8:00am - 5:00pm CST
Galleria Foyer

8:45am CST

Announcements
Thursday December 6, 2018 8:45am - 9:00am CST
Galleria Ballroom

9:00am CST

Keynote II: A Leadership View: The Potential and Challenge of Leveraging Assessment in Advancing Diversity
Session notes: bit.ly/lac18-k2

From the leader’s perspective, Ms. Stephens looks at the complex role of assessment as a resource and instrument for change in the university library. Organization, operational, human, and institutional contexts of pursuing diversity, equity and inclusion (DEI) as the desired characteristics of life on campus present points for leveraging assessment as something much more than a means of measurement. It should also be a means in obtaining insight and understanding of the complex realities—even conflicts—we must strategically manage. Libraries (and their host institutions) must practice a sophisticated and clear-eyed understanding of how assessment programming can reveal both opportunity and the hard work of creating sustained progress toward the diverse and high performing environment so widely desired.

=============================

Denise Stephens joined Washington University in July 2017 as vice provost and university librarian. At Washington University, she leads the eight Danforth and West Campus libraries of the University Libraries System; facilitates strategic partnership and operational collaborations with the University’s Medical Campus library; and serves institutional planning and development as a member of the Chancellor’s University Council. She has held many roles in the research university library setting, including subject librarian, program and unit management, digital library services, program design, technology management, and contributed 20 years of senior management and administrative leadership. Prior to her arrival at Washington University, she served as university librarian, as well as interim chief information officer, at the University of California, Santa Barbara, as well as service to University of Virginia, the University of Kansas (as vice provost and chief information officer), and Syracuse University. She received her MLS from the University of Oklahoma.

Denise has served on committees and boards of several organizations promoting diversity, information access, services innovation, leader development, shared investment, and information preservation (including the Association of Research Libraries; Digital Public Library of America; the Greater Western Library Association; Bio-One Publishers and Partners; the Federal Depository Library Council, and Mobius). Her interests are strongly associated with the evolving information organization: leader behavior, strategy, organizational development, and change management. She also published and presented on these topics in the context of rapidly-evolving academic library organizations.


Speakers
avatar for Denise Stephens

Denise Stephens

Washington University in St. Louis


Thursday December 6, 2018 9:00am - 10:00am CST
Galleria Ballroom

10:30am CST

Session 10: Methods and Tools II
Session notes: bit.ly/lac18-s10

From Indifference to Delight: Gauging Users' Preferences Using the Kano Model
Gabriela Castro (Cornell University) and Zoe Chao (Pennsylvania State University)

From Default to Design: Design-Based Assessment for Libraries and Librarianship
Rachel Ivy Clarke (Syracuse University)

Reflections on Creating a Multi-Site, Mixed Methods, and Interpretive Assessment Project
Darren Ilett and Natasha Floersch (University of Northern Colorado); Emily Dommermuth, Juliann Couture, and Lindsay Roberts (University of Colorado Boulder); Renae Watson, Kristine Nowak, and Jimena Sagàs (Colorado State University)

Using LibQUAL+® as a Foundation for the Library's Support of Accreditation and Re-Certification Efforts
Michael Maciel (Texas A&M University)

Building a "Library Cube" from Scratch
Kirsten Kinsley, Louis Brooks, and Jesse Klein (Florida State University)

LibQUAL+ Results Bring More Questions Than Answers: Using Exploratory Survey Data to Instigate Further Assessments
Kimberly Vardeman and Jingjing Wu (Texas Tech University)


Speakers
avatar for Darren Ilett (he/him/his)

Darren Ilett (he/him/his)

Assistant Professor and Information Literacy Librarian, University of Northern Colorado
My passion is working with underrepresented and underserved students, particularly first-generation students, to build on their strengths, navigate their college experience, and use information thoughtfully. In my work as an Information Literacy Librarian at the University of Northern... Read More →
avatar for Zoe Chao

Zoe Chao

User Experience Librarian, Penn State University
avatar for Rachel Ivy Clarke

Rachel Ivy Clarke

Assistant Professor, Syracuse University
avatar for Juliann Couture

Juliann Couture

University of Colorado Boulder
avatar for Natasha Floersch

Natasha Floersch

Library Technician III, James A. Michener Library University of Northern Colorado
Natasha Floersch is a Library Technician III at Michener Library, University of Northern Colorado. She assists librarians there with a variety of teaching and research activities.
MM

Michael Maciel

Texas A&M University
avatar for Kristine Nowak

Kristine Nowak

Instruction & Foundational Experience Librarian, Colorado State University
Kristine Nowak is an Instruction & Foundational Experience Librarian at Colorado State University. She focuses on first-year composition instruction and serves as a health sciences liaison. She also serves as the Chair of the library’s Committee on Equity and Inclusion and the diversity... Read More →
CO

Cajetan Onyeneke

Digital Librarian, Imo State University
LR

Lindsay Roberts

University of Colorado Boulder
JS

Jimena Sagàs

Colorado State University
avatar for Kimberly Vardeman

Kimberly Vardeman

User Experience Librarian, Texas Tech University
RW

Renae Watson

Liaison Librarian/Assistant Professor, Colorado State University
Renae Watson is a Liaison Librarian at Colorado State University, working with the College of Agricultural Sciences and the School of Social Work. Renae’s professional/research interests are teaching and learning, information literacy, learning technologies, and equity and inclusion.In... Read More →


Thursday December 6, 2018 10:30am - 12:15pm CST
Galleria I

10:30am CST

Session 8: Diversity, Equity, & Inclusion
Session notes: http://bit.ly/lac18-s8

Taking AIM: Integrating Organization Development into the Creation of a Diversity, Equity, & Inclusion Audit
Kawanna Bright (University of Denver) and Nikhat Ghouse (American University)

A Consideration of Power Structures (and the Tension They Create) in Library Assessment Activities
Maggie Faber and Jackie Belanger (University of Washington); Ebony Magnus (Southern Alberta Institute of Technology)

Social Justice Metrics for Libraries: A Community Identification of Possibilities
Lisa Hinchliffe (University of Illinois at Urbana-Champaign), Krystal Wyatt-Baxter (University of Texas), and Cameron Tuai (Drake University)

Setting Our Cites on Gender: Toward Development of Inclusive Scholarly Support Services for All Faculty
Laura Robinson and Anna Newman (Worcester Polytechnic Institute)

Assessing the Social Value of Library Services at Drake University
Cameron Tuai (Drake University)

Assessing and Improving the Experience of Underrepresented Populations: A Participatory Design Approach
Scott Young and David Swedman (Montana State University); Haille Fargo, Steve Borrelli, Zoe Chao, and Carmen Gass (Pennsylvania State University)


Speakers
JB

Jackie Belanger

University of Washington
SB

Steve Borrelli

Penn State University Libraries
avatar for Kawanna Bright

Kawanna Bright

Assistant Professor, East Carolina University
PhD in Research Methods & Statistics. Work experience in academic libraries (RIS, Information Literacy, Outreach, Collection Management, Middle Management). Research in RIS, Diversity in Libraries.
avatar for Zoe Chao

Zoe Chao

User Experience Librarian, Penn State University
avatar for Maggie Faber

Maggie Faber

University of Washington Libraries
CG

Carmen Gass

University of Pennsylvania
NG

Nikhat Ghouse

Associate Librarian, American University
Nikhat J. Ghouse (pronounced NIK-Khaath GAWS) is the Associate Librarian for the Social Sciences  American University (AU).
avatar for Lisa Janicke Hinchliffe

Lisa Janicke Hinchliffe

Professor, University of Illinois
Lisa Janicke Hinchliffe is now Professor/Coordinator for Research and Teaching Professional Development in the University Library at the University of Illinois at Urbana-Champaign. She previously served as the University Library's Coordinator for Information Literacy Services and... Read More →
avatar for Ebony Magnus

Ebony Magnus

Southern Alberta Institute of Technology
AN

Anna Newman

Worcester Polytechnic Institute
avatar for Megan Oakleaf

Megan Oakleaf

Associate Professor, Syracuse University
Megan Oakleaf is an Associate Professor in the Syracuse University iSchool where she is professor of record for IST 605, Reference and Information Literacy Services, IST 613, Planning, Marketing, and Assessing Library Services, IST 662, Instructional Strategies for Information Professionals... Read More →
LR

Laura Robinson

Worcester Polytechnic Institute
DS

David Swedman

Montana State University
avatar for Cameron Tuai

Cameron Tuai

Data and Business Librarian, Drake University
avatar for Krystal Wyatt-Baxter

Krystal Wyatt-Baxter

Head of Assessment, University of Texas at Austin
avatar for Scott Young

Scott Young

User Experience & Assessment Librarian, Montana State University
I’m an associate professor and User Experience & Assessment Librarian at Montana State University. My work focuses on the co-design and assessment of information services, with related interests in professional ethics.


Thursday December 6, 2018 10:30am - 12:15pm CST
Galleria II-III

10:30am CST

Session 9: Organizational Issues II

Speakers
avatar for Kathryn M. Crowe

Kathryn M. Crowe

Associate Dean for Public Services, University of North Carolina at Greensboro
BD

Bess De Farber

University of Florida
avatar for Emily Guhde

Emily Guhde

Director of Library Assessment, Georgetown University
BW

Brian W. Keith

Associate Dean for Administrative Services & Faculty Affairs George A. Smathers Libraries, University of Florida
Brian is the senior administrator for the areas of Human Resources, Staff Development, Grants Management, Facilities and Security, and Finance and Accounting for the Smathers Libraries. This system includes 405 employees and annual funding in excess of 34 million dollars. Functions... Read More →
avatar for Boaz Nadav-Manes

Boaz Nadav-Manes

Associate University Librarian for Access Services and Collection Management, Brown University
Boaz Nadav-Manes is the Associate University Librarian for Access Services and Collection Management at Brown University Library. In this role, he oversees the allocation and expenditure of the Libraries' collections budget, and the ongoing management of services and staff that advance... Read More →
JN

Jeanette Norris

Metadata Management Librarian, Brown University
avatar for Katy O'Neill

Katy O'Neill

Associate Director, Loyola Notre Dame Library
Katy O’Neill is the Associate Director of Research and Technology Servcies at the Loyola Notre Dame Library in Baltimore, Maryland. Katy has co-authored a three year technology plan with a colleague from Loyola University Maryland’s Office of Technology Services and redefined... Read More →
MP

Melissa Powers

University of Florida
avatar for Laura Spears

Laura Spears

Assessment Librarian, University of Florida
Researcher, educator, librarian, dog lover and yoga enthusiast! Looking forward to meeting new colleagues and immersing myself in stimulating thought!
avatar for Krystal Wyatt-Baxter

Krystal Wyatt-Baxter

Head of Assessment, University of Texas at Austin



Thursday December 6, 2018 10:30am - 12:15pm CST
Plaza

12:15pm CST

Buffet Lunch
Thursday December 6, 2018 12:15pm - 1:15pm CST
Galleria Foyer

12:15pm CST

EBSCO Presentation
Session notes: bit.ly/lac18-lp1



Thursday December 6, 2018 12:15pm - 1:15pm CST
Westchester

1:15pm CST

Session 11: Non-Traditional Users

Speakers
avatar for Danielle Cooper

Danielle Cooper

Association Director, Libraries, Scholarly Communication, and Museums, Ithaka S+R
Danielle Cooper is an analyst at Ithaka S+R in the Libraries and Scholarly Communication program, where she utilizes her combined expertise as a professional librarian and library ethnographer towards helping organizations understand and improve their information-based spaces and... Read More →
avatar for Emily Daly

Emily Daly

Duke University
avatar for Sam Harlow

Sam Harlow

Online Learning Librarian and Assistant Professor, UNC Greensboro Libraries
avatar for Laurel Littrell

Laurel Littrell

Kansas State University


Thursday December 6, 2018 1:15pm - 2:45pm CST
Galleria II-III

1:15pm CST

Session 12: Organizational Issues III

Speakers
JB

Jeremy Buhler

Data Librarian, University of British Columbia
AN

Anjum Najmi

Texas A&M University Commerce
HS

Heather Scalf

University of Texas at Arlington
avatar for Meghan Sitar

Meghan Sitar

Director of Connected Scholarship, University of Michigan Library
As Director of Connected Scholarship at the University of Michigan Library, I lead a team of individuals that maximizes the impact of the library and empowers learners at all levels by building sustainable, ethical, and mutually transformative relationships between people, collections... Read More →
JS

Jennifer Sweeney

Lecturer, San Jose State University
avatar for Rachel Vacek

Rachel Vacek

Head of Design & Discovery, University of Michigan
Rachel Vacek (she/her) manages the Design & Discovery department that provides development, design, content strategy, user research, digital accessibility expertise, and UX strategy across the entire University of Michigan Library web presence. She has previously worked at the University... Read More →


Thursday December 6, 2018 1:15pm - 2:45pm CST
Galleria I

1:15pm CST

Session 13: Space II

Speakers
JB

Jackie Belanger

University of Washington
avatar for Maggie Faber

Maggie Faber

University of Washington Libraries
avatar for Elliot Felix

Elliot Felix

Founder & CEO, brightspot strategy
Elliot founded and leads brightspot, a strategy consultancy that connects people, programs, and places to increase student success, improve research support, and enable staff productivity while making the organization and operations more efficient. Elliot is an accomplished strategist... Read More →
avatar for Tobi Hines

Tobi Hines

Cornell University Library
JN

Jenna Nobs

University of Washington
avatar for Laura Spears

Laura Spears

Assessment Librarian, University of Florida
Researcher, educator, librarian, dog lover and yoga enthusiast! Looking forward to meeting new colleagues and immersing myself in stimulating thought!


Thursday December 6, 2018 1:15pm - 2:45pm CST
Plaza

1:15pm CST

Session 14: Collections
Session notes: bit.ly/lac18-s14

When to Hold On and When to Let Go: A Distributed Retrospective Print Repository Program for Rarely-Held Monographs
Jean Blackburn (Vancouver Island University) and Lisa Petrachenko (University of Victoria)

Ranking Data Outliers for Collection Budget Analysis: Allocating for the Future
Elizabeth Brown, James Galbraith, Jill Dixon, and Mary Tuttle (Binghamton University)

Collecting Globally, Connecting Locally: 21st Century Libraries
Susan Edwards and Chan Li (University of California, Berkeley)

The Collection Assessment is Done... Now What?
Karen Harker, Coby Condrey, and Laurel Crawford (University of North Texas)

Assessing Textbook Cost and Course Data for a High-Impact Textbook Lending Program
Jan Kemp and Posie Aagaard (University of Texas at San Antonio)

Mining EZProxy Data: User Demographics and Electronic Resources
Connie Stovall and Ellie Kohler (Virginia Tech)


Speakers
JB

Jean Blackburn

Collections Librarian and User Experience Coordinator, Vancouver Island University
Jean enjoys exploring opportunities presented by technological change for improving user-centred library collections and services.
avatar for Elizabeth Brown

Elizabeth Brown

Director of Assessment and Scholarly Communications, Binghamton University Libraries (SUNY)
avatar for Jill Dixon

Jill Dixon

Associate University Librarian for Public Services & Collections, Binghamton University (SUNY)
Jill is the Associate University Librarian for Public Services & Collections at Binghamton University Libraries. She is responsible for the overall direction and management of the library collections as well as public services which includes instructional and research services, reader... Read More →
SE

Susan Edwards

University of California, Berkeley
avatar for Karen Harker

Karen Harker

Collection Assessment Librarian, University of North Texas
University of North Texas
avatar for Jan Kemp

Jan Kemp

Assistant Dean for Public Services, University of Texas at San Antonio
EK

Ellie Kohler

Assistant Director for Strategic Research & Analysis, Virginia Tech
When I can't be outdoors hiking or running, I work with data, data, and more data. I work with my team to assess collection needs to support changing research priorities and areas of strategic emphasis for the university. We prepare and analyze report, usage statistics, or other information... Read More →
MT

Mary Tuttle

Librarian, Binghamton University Libraries


Thursday December 6, 2018 1:15pm - 2:45pm CST
Galleria IV

3:00pm CST

7:00pm CST

Conference Reception
Thursday December 6, 2018 7:00pm - 9:00pm CST
Monarch
 
Friday, December 7
 

8:00am CST

Breakfast
Friday December 7, 2018 8:00am - 8:45am CST
Galleria Foyer

8:45am CST

ARL Library Impact Framework
Session notes: bit.ly/lac18-p2

Speakers
avatar for Sue Baughman

Sue Baughman

Deputy Executive Director, Association of Research Libraries
avatar for Megan Hurst

Megan Hurst

Chief Experience Officer, Athenaeum21
I co-founded Athenaeum21 with Christine Madsen in 2015 to help libraries, museums, publishers and knowledge organizations evolve, innovate, and lead our information age. My areas of expertise and passion are user experience, user research, digital strategy, assessment, digital humanities... Read More →
avatar for Christine Madsen

Christine Madsen

Chief Innovation Officer, Athenaeum21
Dr Christine Madsen works at the intersection of libraries and technology. She is expert in building large-scale systems that use technology to connect researchers, teachers, and students with library and learning resources. She is interested in understanding and building the library... Read More →


Friday December 7, 2018 8:45am - 10:00am CST
Galleria I

8:45am CST

Human Subject-Based Library Research and Professional Ethics: A Panel Discussion
Session notes: bit.ly/lac18-p1

Brian W. Keith, Moderator


Speakers
RF

Robert Farrell

City University of New York
avatar for Lisa Janicke Hinchliffe

Lisa Janicke Hinchliffe

Professor, University of Illinois
Lisa Janicke Hinchliffe is now Professor/Coordinator for Research and Teaching Professional Development in the University Library at the University of Illinois at Urbana-Champaign. She previously served as the University Library's Coordinator for Information Literacy Services and... Read More →
BW

Brian W. Keith

Associate Dean for Administrative Services & Faculty Affairs George A. Smathers Libraries, University of Florida
Brian is the senior administrator for the areas of Human Resources, Staff Development, Grants Management, Facilities and Security, and Finance and Accounting for the Smathers Libraries. This system includes 405 employees and annual funding in excess of 34 million dollars. Functions... Read More →
avatar for Laura Spears

Laura Spears

Assessment Librarian, University of Florida
Researcher, educator, librarian, dog lover and yoga enthusiast! Looking forward to meeting new colleagues and immersing myself in stimulating thought!
avatar for Stanley Wilder

Stanley Wilder

Dean of Libraries, LSU
Stanley Wilder is the Dean of Libraries, Louisiana State University. His previous experience includes work at UNC Charlotte, the University of Rochester, LSU, and the University of Illinois at Chicago. His degrees come from UIC, Columbia, and the University of Wisconsin.


Friday December 7, 2018 8:45am - 10:00am CST
Plaza

8:45am CST

Assessing Librarian Skills for the Future: A Toolkit for Success (pre-registration required)
Session notes: http://bit.ly/lac18-p3

Speakers
avatar for Elliot Felix

Elliot Felix

Founder & CEO, brightspot strategy
Elliot founded and leads brightspot, a strategy consultancy that connects people, programs, and places to increase student success, improve research support, and enable staff productivity while making the organization and operations more efficient. Elliot is an accomplished strategist... Read More →
avatar for Jennifer Ferguson

Jennifer Ferguson

Head of User Experience & Student Success, Tisch Library/Tufts University
Jennifer S. Ferguson is the Head of User Experience & Student Success at Tisch Library of Tufts University and the author of the recently published (October 2018) book: Using Authentic Assessment in Information Literacy Programs. She has published on topics including education for... Read More →
avatar for David Woodbury

David Woodbury

Department Head, Learning Spaces & Services, Libraries, North Carolina State University
David Woodbury is the Department Head, Learning Spaces & Services at the North Carolina State University Libraries. He manages technology-rich learning spaces at the libraries including makerspaces, digital media labs, virtual reality exploration spaces, and collaborative computing... Read More →


Friday December 7, 2018 8:45am - 10:00am CST
Galleria III

8:45am CST

Critical Information Literacy Instruction: Using Outcomes to Teach and Assess Big Ideas that Matter (pre-registration required)
Session notes: bit.ly/lac18-p5

Speakers
JH

Josh Hughey

Syracuse University
avatar for Megan Oakleaf

Megan Oakleaf

Associate Professor, Syracuse University
Megan Oakleaf is an Associate Professor in the Syracuse University iSchool where she is professor of record for IST 605, Reference and Information Literacy Services, IST 613, Planning, Marketing, and Assessing Library Services, IST 662, Instructional Strategies for Information Professionals... Read More →


Friday December 7, 2018 8:45am - 10:00am CST
Galleria II

8:45am CST

Identifying Alternative Measures of Impact: Telling the Story (pre-registration required)
Session notes: bit.ly/lac18-p4

Speakers
HM

Holly Mercer

Senior Associate Dean of Libraries, University of Tennessee, Knoxville


Friday December 7, 2018 8:45am - 10:00am CST
Galleria IV

10:30am CST

Session 16: Measurement and Measures Indicators II
Session notes: bit.ly/lac18-s16

Beyond "Will You Make Me a Dashboard?": Meaningful Collaboration on Visualization and Reporting
Maggie Faber (University of Washington), Jeremy Buhler (University of British Columbia), and Frankie Wilson (University of Oxford)

Library Continuous Improvement through Collaboration on an Institution-Wide Assessment Initiative
Michael Luther and Jen Wells (Kennesaw State University)

Is There a (Data) Point? Are All These Measures Useful?
Dawn McKinnon, Joseph Hafner, Martin Morris, and Andrew Senior (McGill University)

Measuring Library Support for Institutional Research Endeavors Using a Return-on-Investment Model: Data Analysis Update
Douglas Varner, Jennifer Kluge, and Jett McCann (Georgetown University); Nancy Woelfl (University of Nebraska)


Speakers
JB

Jeremy Buhler

Data Librarian, University of British Columbia
avatar for Maggie Faber

Maggie Faber

University of Washington Libraries
avatar for Kirsten Kinsley

Kirsten Kinsley

Assessment Librarian, Florida State University Libraries
JK

Jesse Klein

Florida State University
JK

Jennifer Kluge

Georgetown University
ML

Michael Luther

Assessment Librarian, Kennesaw State University
JM

Jett McCann

Georgetown University
avatar for Dawn McKinnon

Dawn McKinnon

McGill University
MM

Martin Morris

McGill University
avatar for Andrew Senior

Andrew Senior

Coordinator E-Resources and Serials, McGill University Library
FW

Frankie Wilson

Bodleian Libraries, university of Oxford
avatar for Nancy Woelfl

Nancy Woelfl

MCMLA Parliamentarian, University Of Nebraska Medical Center
I’m a retired Emeritus professor who worked at UNMC’s McGoogan Library of Medicine. I love MCMLA and continue to serve as Parliamentarian. Ask me about the chapter bylaws and the chapter endowment fund.


Friday December 7, 2018 10:30am - 12:00pm CST
Plaza

10:30am CST

Session 17: Teaching and Learning
Session notes: bit.ly/lac18-s17

Assessing Student Learning in Library Instruction: A Faculty Perspective
Doreen Bradley and Jo Angela Oehrli (University of Michigan)

Information Literacy Assessment for Instruction Improvement and Demonstration of Library Value: Comparing Locally-Grown and Commercially-Created Tests
Kathy Clarke (James Madison University) and Carolyn Radcliff (Carrick Enterprises)

Developing Library Learning Outcomes: Reflecting on Instruction across the Library
Ashley McMullin, Jennifer Schwarz, and Janice Scurio (DePaul University)

What Could We Do, If Only We Knew? Libraries, Learning Analytics, & Student Success
Megan Oakleaf (Syracuse University), Malcolm Brown (Educause), Scott Walter (DePaul University), Dean Hendrix (University of Texas at San Antonio), and Joe Lucia (Temple University)

Library Participation in Learning Analytics Initiatives: Library and Student Perspectives
Michael Perry (Northwestern University); M. Brooke Robertshaw (Oregon State University); Andrew Asher and Kyle Jones (Indiana University); Kristin Briney (University of Wisconsin-Milwaukee); Abigail Goben (University of Illinois at Chicago) and Dorothea Salo (University of Wisconsin at Madison)


Speakers
AA

Andrew Asher

Associate Professor and Assessment Librarian, Indiana University-Bloomington
avatar for Doreen Bradley

Doreen Bradley

Director of Learning Programs and Initiatives, University of Michigan Libraries
I lead the Learning Programs & Initiatives group within the University Library and represent the library on campus instruction initiatives. In these efforts, I work collaboratively with library instructors and faculty across campus to further information literacy programs. I lead... Read More →
KB

Kristin Briney

University of Wisconsin-Milwaukee
KC

Kathy Clarke

James Madison University
avatar for Abigail Goben

Abigail Goben

Data Policy Advisor & Data Management Librarian, University of Illinois Chicago
Abigail Goben, MLS, is an Associate Professor at the University of Illinois at Chicago University Library and a Data Policy Advisor for the UIC Office of the Vice Chancellor for Research. Goben teaches courses in data management and evidence-based practice, and serves as the liaison... Read More →
avatar for Dean Hendrix

Dean Hendrix

Dean of Libraries, University of Texas at San Antonio
As Dean of Libraries, Dean Hendrix provides leadership, strategic direction and vision for the UTSA Libraries. Working with librarians, staff, faculty, students and the broader UTSA community, Dean aligns the libraries' services, spaces and expertise with the research, educational... Read More →
avatar for Kyle Jones

Kyle Jones

Assistant Professor, IUPUI
Dr. Kyle M. L. Jones is an assistant professor at the School of Informatics and Computing within the Department of Library and Information Science at Indiana University-Indianapolis (IUPUI). His research focuses on data and information ethics issues associated with educational data... Read More →
avatar for Joe Lucia

Joe Lucia

Dean of Libraries, Temple University Libraries
Joseph Lucia is Dean of Libraries at Temple University. Prior to that, he served as University Librarian at Villanova University where the Falvey Library won the 2013 ACRL Excellence Award. He served as a member of the Lyrasis Board of Trustees from 2009-2012, where he was founding... Read More →
AM

Ashley McMullin

AUL for Teaching, Research, and Engagement, DePaul University
avatar for Megan Oakleaf

Megan Oakleaf

Associate Professor, Syracuse University
Megan Oakleaf is an Associate Professor in the Syracuse University iSchool where she is professor of record for IST 605, Reference and Information Literacy Services, IST 613, Planning, Marketing, and Assessing Library Services, IST 662, Instructional Strategies for Information Professionals... Read More →
avatar for Michael Perry

Michael Perry

Head of Assessment & Planning, Northwestern University
Michael Perry has worked at Northwestern University Libraries for five years and is currently the Head of Assessment & Planning. In this role, he coordinates work around assessment, strategic planning, project management, and organizational analysis. His research interests include... Read More →
avatar for M. Brooke Robertshaw

M. Brooke Robertshaw

Assessment Librarian, Oregon State University
avatar for Dorothea Salo

Dorothea Salo

Distinguished Faculty Associate, Information School, University of Wisconsin-Madison
Salo teaches organization of information, library technology, scholarly communication and library publishing, and research-data management for the ALA-accredited iSchool at the University of Wisconsin-Madison. She is also a librarian specializing in research-data management, digital... Read More →
avatar for Janice Scurio

Janice Scurio

Information Technology Librarian, DePaul University
Former adjunct faculty @ UW-Madison SLIS, now second year academic librarian @ DePaul University in charge of our new makerspace and media studios. In charge of technology based learning and showing faculty how to integrate maker technology into curriculum. Former youth services librarian... Read More →
avatar for Scott Walter

Scott Walter

University Librarian, DePaul University
Scott Walter is University Librarian at DePaul University, an adjunct member of the faculty of the San Jose State University School of Information, and an Americas Regional Council delegate to the OCLC Global Council. Currently serving on the Global Council Program Committee and the... Read More →



Friday December 7, 2018 10:30am - 12:00pm CST
Galleria I

10:30am CST

Session 18: Services
Session notes: bit.ly/lac18-s18

Where Do We Grow from Here? Assessing the Impact of a Digital Media Commons on Student Success
Kathy Crowe and Armondo Collins (University of North Carolina at Greensboro)

Benchmarking Reference Data Collection: The Results of a National Survey on Reference Transaction Instruments with Recommendations for Effective Practice
Rebecca Graff (Southern Methodist University), Paula Dempsey (University of Illinois at Chicago), and Adele Dobry (California State University, Los Angeles)

Implementing Standardized Statistical Measures and Metrics for Public Services in Archival Repositories and Special Collections Libraries
Amanda Hawk (Louisiana State University)

Assessing Need and Evaluating Programs for a Health Science Center Library's Wellness Initiative
Ariel Pomputius, Nina Stoyan-Rosenzweig, Margaret Ansell, Terry Selfe, Jane Morgan-Daniel, and Michele R. Tennant (University of Florida)

One Year In: Using a Mission-Driven Assessment Plan to Enact Change in an Academic Library Makerspace
Krystal Wyatt-Baxter and Amber Welch (University of Texas Libraries)


Speakers
avatar for Margaret Ansell

Margaret Ansell

Nursing & Consumer Health Liaison Librarian, University of Florida
avatar for Kathryn M. Crowe

Kathryn M. Crowe

Associate Dean for Public Services, University of North Carolina at Greensboro
avatar for Adele Dobry

Adele Dobry

California State University, Los Angeles
avatar for Rebecca Eve Graff

Rebecca Eve Graff

Research Librarian, Southern Methodist University
* Research & instruction, including chat & video reference * Assessment & evaluation of services, especially qualitative evaluation *  RUSA - particularly the Reference Services Section & Behavioral Guidelines Task Force *  League of Awesome Librarians *  Smart, funny, honest... Read More →
avatar for Amanda Hawk

Amanda Hawk

Head of Public and Research Services, Louisiana State University
I manage and coordinate all aspects of LSU Special Collections' reference services and oversee the public services staff. I contribute to outreach efforts, manage assessment and metrics, and help provide direction for research services at LSU.
avatar for Jane Morgan-Daniel

Jane Morgan-Daniel

Health Literacy & Community Engagement Librarian, University of Florida
Jane Morgan-Daniel (AHIP) is the Community Engagement and Health Literacy Liaison Librarian at the University of Florida’s (UF) Health Science Center Libraries. She is also the Liaison Librarian for UF’s Departments of Occupational Therapy and Physical Therapy, and the School... Read More →
avatar for Ariel Pomputius

Ariel Pomputius

Health Sciences Liaison Librarian, University of Florida
Ariel is the point person for collection development in her department in the Health Science Center Libraries. For her personal research, she is very interested in graphic medicine and wellness.
TS

Terry Selfe

University of Florida
MR

Michele R. Tennant

University of Florida
avatar for Krystal Wyatt-Baxter

Krystal Wyatt-Baxter

Head of Assessment, University of Texas at Austin


Friday December 7, 2018 10:30am - 12:00pm CST
Galleria II

10:30am CST

Session 15: User Experience

Speakers
avatar for Tricia Boucher

Tricia Boucher

UX Librarian, Texas State University
I'm on our library's web team and work in instruction, so interested in web design and how libguides are used. I used to be an architect, so super interested in space design for different types of work, and have done some research on this...And now I do a lot of assessing the user... Read More →
avatar for Zoe Chao

Zoe Chao

User Experience Librarian, Penn State University
AD

Andrew Darby

University of Miami
AD

Amy Deschenes

Head of UX & Digital Accessibility, Harvard University
avatar for Ruby Warren

Ruby Warren

University of Manitoba
I'm the webnerd of the MLA. I like chewing on UX and design and assessment stuff. Also I like muppets and anime and videogames, if you're sick of the shop talk.


Friday December 7, 2018 10:30am - 12:15pm CST
Galleria III

1:00pm CST

Workshop: Creating an Assessment Plan & Data Inventory: Aligning & Managing Metrics of Success
Session notes: bit.ly/lac18-w8


Speakers
avatar for Starr Hoffman

Starr Hoffman

Director, Planning & Assessment, University of Nevada, Las Vegas
My areas of expertise are strategic planning, general assessment, research design, higher education administration, data analysis, visualization, data inventories, redesigning research services, and academic publishing.


Friday December 7, 2018 1:00pm - 4:30pm CST
Galleria IVa (Tanglewood)

1:00pm CST

Workshop: Loud Librarians! Communicating the Impact of Your Library
Session notes: bit.ly/lac18-w7


Speakers
avatar for Selena Killick

Selena Killick

Senior Library Manager (Engagement & Insight), The Open University
FW

Frankie Wilson

Bodleian Libraries, university of Oxford


Friday December 7, 2018 1:00pm - 4:30pm CST
Westchester

6:00pm CST